The food variety was good, yet the meal times were chaotic.

I was almost ready to give a good review, but the sheer chaos at meal times, and the crowded beach made it impossible. Imagine not being treated like royalty! A room upgrade would have been appreciated. who thought cooking food on the outside grill with a taste of petrol was a good idea?

Had a blast with a mountain view as my backdrop! The food variety was extensive, with delightful breads and cheeses that kept me coming back for more. Plus, the tennis courts were a hidden gem, perfect for an afternoon match without the crowds.

A bit chaotic with 90% Russian guests. felt more like a catered event for them. The staff's language skills left much to be desired, making communication tricky. felt a bit 3-starish at times, and the Wi-Fi was barely a thing.

I truly enjoyed my week at Crystal Prestige. The engaging animation team created a vibrant atmosphere. I appreciated the varied food options at each meal, offering something for everyone. meal times felt a bit chaotic at times, which slightly impacted the experience. a great family-friendly destination.

Great food and lovely views!

Had a blast spending 7 nights here! Tons of food options all day, so you'll def find something. I loved the view of the mountains from the beach. The tennis courts were a nice perk, no one ever around. Only wished the evening entertainment was a bit more lively, sometimes got kinda boring.

The water park offered tons of fun for the kids, with slides that kept them entertained all day. The dining experience felt chaotic at times, making it hard to find a table during busy meal times.

Great family entertainment and food variety

We had a wonderful week filled with various food options, ranging from delicious burgers at the beach snack bar to themed dining nights that kept our meals exciting. The daily activities, especially the water aerobics, were engaging and perfect for our kids while the multiple pools offered plenty of space for fun. meal times felt a bit chaotic at times, which could be improved for a better dining experience.

The mini club was fantastic for kids. The evening programs were fun and engaging.

The room cleanliness needs improvement.

Tried it so you don’t have to!

Location is incredibly convenient with easy access to the stunning beach and surrounding hiking spots! Activities like tennis are just a short walk away!

Communication barriers with the staff made our stay quite frustrating, while also contributing to a lack of proper cleanliness in several areas.

Meal times can be complete mayhem, with overcrowded dining areas leading to a frustrating rush for tables. The cocktail options are not up to par, often tasting off, and securing a reservation for the a la carte restaurants can feel like a daunting task. The beach can get crowded, making it difficult to find a peaceful spot, and the cleanliness of the beach and pool areas leaves a lot to be desired. while there are multiple pools, some guests might find the overall experience slightly lacking in terms of luxury and comfort you'd expect from a five-star hotel.

The hotel's lobby area was clean and inviting, with spacious seating that made it easy for seniors to relax and chat. The stunning views of the surrounding mountains added to the overall beautiful atmosphere. I truly appreciated this during my stay.

Improve communication skills among the staff.